Terms of Service and Privacy Policy 



Disclosures/Disclaimers - Contract Agreement Terms and Conditions Between Alicia Cramer (Alicia Cramer Coaching and/or Conscious Marketing Strategies) and All Clients and Customers





Terms and Conditions: All private coaching programs are non cancellable and non refundable for any reason. By accepting to the terms and agreements, you have authorized Alicia Cramer to charge your credit card for any unpaid charges on the dates set forth herein in accordance with the terms of the contract.

Legal Disclaimer: Every effort has been made to accurately represent our program and its potential. Any claims made of actual earnings or examples of actual results can be verified upon request. The testimonials and examples used are exceptional results, don't apply to the average purchaser and are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual's success depends on his or her background, dedication, desire and motivation. As with any business endeavor, there is an inherent risk of loss of capital and there is no guarantee that you will earn any money.



 


Acknowledgement of Services and Fees


All clients are required to accept the Acknowledgement of Services and pay at or before time of service. Clients participating in phone or Skype sessions acknowledge and agree to all contractual terms and conditions of service by completing payment. Your payment authorization serves as a legally binding agreement. Services are non-refundable. You agree to all terms and conditions prior to your first session. 

Services include: all sessions - group or individual, workshops, speaking events, group programs, customized audios including guided hypnosis audios, consultations and/or assessments, consulting work whether done with client or independently; additional fees including shipping and handling are also non-refundable; non-included services fall under: pre-recorded digital products offered to the general public, which are refundable if requested by purchaser within 30 days of the original purchase date. 




Important Details Regarding Coaching Sessions/Packages:


An initial session is typically 45-60 minutes, occasionally longer. Follow up sessions, depending on the clients needs, are usually 30-45 minutes and can sometimes be as long as 60 minutes.


It is advised that you participate in the phone or Skype call session in a quiet private environment where you will not be distracted or disturbed.


Sessions are customized and include a variety of subconscious reconditioning techniques. There may or may not be conventional hypnotherapy during any given session; however, various forms of conversational hypnosis, NLP, and other relevant modalities will be employed to achieve the desired result.


Some challenges require multiple sessions for complete relief and/or to achieve the goal. Virtually every session will yield some degree of results; however, certain challenges are deeper engrained and have significantly more resistance to change than others.


Services are non-refundable. However, client satisfaction is extremely important to me. Therefore, if you are unsatisfied for any reason, you are encouraged to let me know so we can come to a mutually appropriate solution.


An up to agreed upon number of sessions in any given package is not to exceed one session per week, unless otherwise agreed upon or at the recommendation of the coach (Alicia Cramer). Each package or program has a set duration and is not to exceed the duration unless pre-agreed upon or unforeseen circumstances arise. In the case of the Catalyst Program, the client may receive up to 3 sessions; however, the amount of sessions used is determined by: the necessity for sessions to improve the specific goal (if more sessions are needed above and beyond the maximum of 3 sessions, another installment of $500 will be required), the one month period has been exceeded without the client utilizing potential remaining sessions. 



Retainer Packages: 


Refunds will not be provided for services not used during a given month or package term, including coaching/support calls or done for you hours. 30 days notice is required by either party to end on-going services. Clients enter into a mutually binding contract to protect both parties. 


Clients have access to me via private email and cell phone. Any phone conversations above and beyond the agreed upon monthly calls and/or call duration will be applied to and/or deducted from use of future sessions within package/program or done for you hours if applicable. Use of my private contact information is limited to business related matters. 


Up to one weekly or monthly 30 minute coaching/strategy calls in select packages cannot be banked or rolled over to be used during a different month. While they are available for use by the client's choosing, it is a use it or loose it system. 


Any done for you services included in a monthly retainer or package are not to exceed the allotted hours per month. Up to hours of done for you services are not intended to be treated like a billed/hourly employee or contractor. They are exclusively for the purpose of supporting the client with their marketing strategy implementation. If the hours are not used in any given month, hours cannot be banked or rolled over and used during a different month. 



* A VIP Client Retainer is available for individuals who want ongoing support. The annual retainer fee is $1,500. There is a limit of 12 VIP Clients per year. VIP Clients can book sessions as needed, up to one session per month for 12 months, with additional sessions at a low rate of only $100 per session. (Additional sessions include any session requested beyond the maximum of one session per month; i.e.: if the included monthly session has been used and the client wants a second session during that month additional sessions can be purchased for $100/session. Sessions cannot be rolled over, banked, or accumulated for use after the package duration or for use of multiple sessions in any given month.) 




Services are not refundable, unless a mutual agreement is reached due to unforeseen circumstances. Your payment serves as a mutually binding contract to protect both parties. 





Definition of a Business Coach

Business coaching is a type of personal or human resource development. It provides positive support, feedback and advice to an individual or group basis to improve their personal effectiveness in the business setting. Business coaching includes executive coaching, corporate coaching and leadership coaching.

There are almost as many different ways of delivering business coaching as there are business coaches. Some offer personal support and feedback, others combine a coaching approach with practical and structured business planning and bring a disciplined accountability to the relationship. Particularly in the small business market, business coaching is as much about driving profit as it is about developing the person.



No Call Policy (No Show Policy)


Clients who miss their scheduled appointments without providing a minimum of 12 hours notice will be charged full-price for that session. Refunds are not provided for remaining sessions if a client is released from contract/package due to missing scheduled sessions.

 

The Privilege of Confidentiality


The client has the right to confidentiality. This is referred to as the client’s “privilege”.

 

Warranty Disclaimer


All content is provided “as is” and any and all warranties are disclaimed, whether express or implied, including, without limitation, any implied warranties of merchantability or fitness for a particular purpose.

 

External Links, Comments, Quotes, etc.


We cannot guarantee the accuracy, validity, reliability or even availability of the links inserted in this site.  They were inserted in good faith at the time of writing, but we do not check them daily (or less often) to ensure they are still relevant.

 

Associated Products Disclaimer


Alicia Cramer and/or Conscious Marketing Strategies does recommend and promote products that we think might be useful and informative for our customers.  We take no responsibility for the results of those programs.  Before purchasing any such programs please obtain third party and expert advice as to the product(s) applicability to your individual circumstance, medical and psychological history.

 

Third Party Information


Websites, links, books, products and other referrals are provided for the convenience of our readers and customers, they are not under the control of Alicia Cramer. The inclusion of website links, books, information, other referrals and/or products on this site (or in any of our literature or otherwise) does not imply endorsement by Alicia Cramer . We have not performed clinical testing on any of the products provided, cited proof that any product works, or undertaken independent medical research in any form.


It is the reader’s responsibility to determine the validity, accuracy, currency and applicability of all information provided.



 

Affiliates and Affiliate Marketers


We take no responsibility for the actions of affiliate marketers, their claims or promises.  Marketers may and do help us promote our products via established internet marketing gateways. Their commercial practices belong to their individual cases and companies.  It is not practical for us to monitor their businesses.  If you see any activity on or off the internet that you think is inappropriate please email support@aliciacramer.com giving us the details and the website(s) concerned.

 

Feedback


Subsequent to the above, Alicia Cramer Coaching, Conscious Marketing Strategies and/or Alicia Cramer International LLC appreciates all feedback and helpful commentary to provide better information, products and services to our readers, customers and clients.




Read Additional Terms Related to Hypnosis, Hypnotherapy Sessions, and Hypnosis Recordings Here.





Privacy Policy


Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookie, Usage Data, Email, First Name, Last Name and Phone number.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.
The Personal Data may be freely provided by the User, or collected automatically when using this Application.
Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.
Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

The User assumes responsibility for the Personal Data of third parties published or shared through this Application and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.
Mode and place of processing the Data
Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
Place

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.
The use of the collected Data

The Data concerning the User is collected to allow the Application to provide its services, as well as for the following purposes: Analytics, Contacting the User, Content commenting and Managing email addresses and sending messages.

The Personal Data used for each purpose is outlined in the specific sections of this document.
Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

    Analytics
    Contacting the User
    Content commenting
    Managing email addresses and sending messages

Additional information about Data collection and processing
Legal Action

The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.
The User is aware of the fact that the Data Controller may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.
System Logs and Maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address).
Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.
The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Application does not support “Do Not Track” requests.
To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller erase the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.



The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Google)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookie and Usage Data.

Place of processing : USA – Privacy Policy – Opt Out


Content commenting services allow Users to make and publish their comments on the contents of Alicia Cramer Coaching Websites.
Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when users do not use the content commenting service.
Facebook Comments (Facebook)

Facebook Comments is a content commenting service provided by Facebook Inc. enabling the User to leave comments and share them on the Facebook platform.

Personal Data collected: Cookie and Usage Data.

Place of processing : USA – Privacy Policy


Mailing List or Newsletter

By registering to the mailing list or to the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after performing a purchase.

Personal Data collected: Email, First Name, Last Name and Phone number.


These services make it possible to manage a database of email contacts to communicate with the User via email.
The services are used to collect data concerning the date and time when the mail is viewed by the User, as well as when the User interacts with incoming mail, such as by clicking on links included in the email.
Mailchimp (Mailchimp)

Mailchimp is an email address management and message sending service provided by Mailchimp Inc.

Personal Data collected: Email.

Place of processing : USA – Privacy Policy


Definitions: 


- Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
- Usage Data

Information collected automatically from this Application (or third party services employed in this Application ), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
- User

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.
- Data Subject

The legal or natural person to whom the Personal Data refers to.
- Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.
- Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
- This Application

The hardware or software tool by which the Personal Data of the User is collected.
- Cookie

Small piece of data stored in the User's device.
- Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.




Alicia Cramer International LLC | 888.608.1778 | support@aliciacramer.com